Monday’s (June 29) announcement may have caught some city officials off guard, however for the 230 employees at the Marriott International call centre in St. Thomas, they had an inkling something was up the week before. They had been told a video conference call was scheduled for 10 a.m. Monday, leaving them to fret the … Continue reading Call centre closure is discouraging but ‘there’s lots of room for optimism going forward’