An Open Letter to the St. Thomas-Elgin General Hospital Board of Governors Regarding the Outsourcing of Medical Transcription


The following letter is from Stratford-area health care advocate Frances Simone regarding the hospital’s decision to out-source its medical transcription services. She has also created a petition urging the hospital to re-consider the decision . . .

On May 22, 2013, STEGH plans to lay off all of its in-house Medical Transcriptionists and outsource their jobs to Accentus. STEGH is making a poor decision that will harm staff and put patient care at risk.

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I have contacted Mr. Paul Collins, CEO to discuss this matter and have received no response. As a result, this letter is directed to the Board of Governors and the community of St. Thomas.

The community of St. Thomas deserves to know the facts rather than the public relations spin. Accentus is not an Ottawa company, it was owned by New York based High Road Capital Partners, a private equity firm, and BMO Capital Corporation since 2009. In a merger and acquisition deal closing in November 2012, Accentus was sold to Nuance Communications. Nuance Communications is a multinational corporation headquartered in Massachusetts, whose CEO earned $37,077,679 million total calculated compensation in 2012.
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