The new reality when STEGH outsources transcription services


“We’re in financial devastation.”

That’s the stark assessment of a medical records transcriptionist who, last year, lost her job at a London hospital when it was out-sourced to Ottawa-based Accentus.

It’s the same firm hired by St. Thomas-Elgin General Hospital to handle its transcription services, resulting in the loss of four full-time and an equal number of part-time jobs effective May 22.

With 12 years medical records experience in various capacities, the London transcriptionist, who wished to remain anonymous for fear of reprisals, has been an independent contractor for Accentus since last November, when nearly 50 transcribing jobs were axed at two hospitals.

She works out of home, earns about $400 every two weeks and receives no benefits or sick time.
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