Estimated meter readings are water torture for some St. Thomas customers


city_scope_logo-cmykHow’s that water bill of yours? Are you going to have to dip into your savings or line of credit to pay the latest bill?
Some city residents have received much higher bills than normal and we contacted Jim Hogan, president and CEO of Entegrus. The city of St. Thomas contracts out meter reading to the utility who, we find out, subcontracts it to a third party.
According to Hogan, the bills have been estimated readings only for several months and those estimates do not necessarily jive with actual usage.
“It’s kind of a catch-up and a balancing between some of the estimates may be a little high and some were a little low and we’re working hard to get out there to do the actual reads, to verify the actual reads.”
The money collected is then paid to the city on a contractual basis.
According to the formal agreement between the city and Ascent/St. Thomas Energy signed in April 2014, St. Thomas Energy “will pay to the municipality the water and wastewater charges billed to the customers by the end of the month following the date of invoicing.”

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Leaving ‘bookmarks as to how we can move forward’ – St. Thomas Mayor Joe Preston


city_scope_logo-cmykAfter a much-enjoyed two-week Christmas hiatus, City Scope returns eager to document what transpires in the new year and what got us to this point over the past 365 days.
When looking back at 2022 – the fourth and final year for the previous municipal council – St. Thomas Mayor Joe Preston lists housing as the top story. And Preston is quick to add growth in the city is not going to stop any time soon.
“We’re excited with what we’ve been able to accomplish on housing and have left bookmarks as to how we can move forward.
“Yes, it’s probably the Number 1 story across Ontario and we feel very comfortable with St. Thomas at all ranges, from the homeless side to the single-family homes side, have made incredible progress.”
Preston goes on to note the work undertaken in the past four years paves the way for what needs to be accomplished on the housing front by the recently elected council.
In reflecting on other accomplishments of city council in the past year, Preston turns to the acquisition of 800 acres of farmland east of Highbury Avenue.

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For Devon Church, what St. Thomas municipal council needs is a candidate with ‘lived experience’


city_scope_logo-cmykAs he campaigns for a seat on city council, Devon Church confidently proclaims when elected, not if.
Specifically, “When elected, I will be accountable, dedicated and propel council towards innovation and positive change.”
Church is a registered nurse at Southwestern Public Health who bemoans the lack of lived experience on the present council.
Church feels members of council “were mostly folks from a higher income level trying to figure out what to do with folks from lower incomes.”
Every candidate points to the need for solutions to issues plaguing the downtown core.
Church offers alternatives.
“I believe we need a downtown drop-in space that is accessible to all, that includes food and beds.”
But it is not the existing emergency shelter known as The Inn.

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Invigorated by the accomplishments of this council, Jeff Kohler is pursuing another term at St. Thomas city hall


city_scope_logo-cmykHe’s the longest-serving mayor/alderman/councillor currently in St. Thomas and earlier this month, Jeff Kohler declared his intention to seek another four-year term on city council.
Kohler has served in that capacity since 2010, but his introduction to municipal politics is a story unto itself.
He first threw his hat into the ring in 1997 and finished as third runner-up in that year’s municipal vote.
Referencing Eric Bunnell’s People column from April of 2000, Ald. Helen Cole had announced her resignation and council met behind closed doors to unanimously agree Kohler should fill the vacant seat.
The top vote-getter in 1997, Terry Shackelton had already moved on to council and the next hopeful in line, former alderman Hugh Shields, declined the appointment to council.

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In announcing his re-election bid, Steve Peters observes, that you can ‘move an agenda along quicker at the municipal level’


city_scope_logo-cmykHot on the heels of Joe Preston’s announcement he is seeking a second term as St. Thomas mayor, Steve Peters has made it known he too will pursue re-election.
We caught up with Peters at the end of the week and he stressed, “There is a lot of work to be done on a lot of issues and, honestly, that’s why I chose to seek re-election.”
His political career was launched at the municipal level before Peters moved on to represent Elgin-Middlesex-London at Queen’s Park.
“When I reflect on all my years in politics and my service on different fronts for me, I’ve always been a huge fan of municipal politics, where you can say it is black, I say it is white and collectively we find the gray and get on with it.
“You can make things happen and move an agenda along quicker at the municipal level.”
Sitting in the council chamber, Peters looks to provincial politicians now and is convinced there is an ongoing role shift that is leading to an imbalance for municipalities.

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There is no ‘bait and switch’ with the Alma College Square development


city_scope_logo-cmykEvident by the questions raised by a couple of councillors at Monday’s (March 15) meeting, the Alma College Square development still generates concern even while the skeleton of Phase 1 reaches skyward.
While council did approve amendments to the plans for the three-tower residential development, unanswered questions remain.
Issues revolve around traffic flow, the final colours of the structures, why the site plans seemed to be in a constant state of flux, Community Improvement Plan funding and, most puzzling of all, why was a Wellington street access to the former Alma College property nixed?
Developer Michael Loewith of Patriot Properties, at times, added to the confusion, in particular as to what shades and hues the exterior of the buildings will wear.
Coun. Jeff Kohler perhaps put it best when he observed, “I’m certainly not going to accept buying a red car when I ordered a blue one.”
A reference initially alluded to by Coun. Steve Peters.

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A defining moment in the history of St. Thomas’ Memorial Arena to be written this spring and summer


city_scope_logo-cmykIt has a long and storied history. Of course, the St. Thomas Elgin Memorial Centre was long the home of the St. Thomas Stars and before that, the Pests and the Barons.
How many of you remember the short-lived Wildcats of the Colonial Hockey League who called Memorial Arena home for three years before morphing into the London Wildcats and then the Dayton Ice Bandits?
The old barn is seeped in hockey history but its defining moment may very well be written this spring and summer.
Over the past couple of weeks, the venerable facility built in 1953 has been transformed into an impressive vaccination hub where tens of thousands of area residents – certainly far more than the 2,600 or so hockey fanatics who could jam the stands and walking track for a game – will wend their way through the structure and emerge after a shot of insurance against the coronavirus.
Tremendous gratitude is owed Cynthia St. John, Jaime Fletcher and the rest of the hard-working staff at Southwestern Public Health and their community partners who have ironed out every last detail to open up the vaccination clinic Monday morning to get down to the business of corralling the coronavirus.

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Working through COVID-19: ‘We’ve all got to be on the same page’ – St. Thomas Police Chief Chris Herridge


city_scope_logo-cmykWith the province now in a shutdown scenario for at least 28 days and the onus on residents to stay at home except for essential tasks, does that mean city police are lurking, waiting to collar unsuspecting citizens caught in the act?
That’s far from the reality, advised St. Thomas Police Chief Chris Herridge in a conversation yesterday (Friday), one day after the order came into effect.
“We’re trying to put out as much information as we can to keep the public informed,” assured Herridge. “As the information comes in, we feel, if it’s applicable, to keep the public informed. Because if they’re informed, they know what to do.
“And, if they know what to do that makes our job of vital enforcement so much easier. Even today we put out a Q&A.”
You can find it on the St. Thomas Police Facebook page.
“We thought it appropriate to continue to inform our community as best as possible.
“Let’s just stay at home. We’re going to carry on business as usual as best we can, given the restrictions that we have to live under.
“We had a similar situation in the past. We had a state of emergency back in the spring and all we’re asking people to do is abide by the restrictions in place.”
“We’re not going to be pulling people over randomly to do a COVID test. We’re not going to be stopping people randomly to check if you’re staying home.
“If there’s something that’s obvious, something that’s blatant and in violation of the current order then yes, we will deal with that.
“And we’ll take the same approach as we would take along with bylaw enforcement as well. A lot of the calls we’ve been triaging and sending along to bylaw enforcement, our partners at city hall.
“But, our community has been very, very good. We’ve been very fortunate. I know our case count has gone up since September, but I applaud the residents of St. Thomas for the excellent work they have been doing with compliance.”
And, these tighter restrictions into February are not something city hall or police have instituted, they were mandated by the Doug Ford government.

Stay at Home Symbol

“We have to follow, just like any other regulation, legislation or law that is implemented. And the police have to enforce it and we will use our discretion as best we can, given the circumstances.
“But the bottom line is, we need to get through this pandemic and we need to try and save lives and keep people healthy as best as we can. And, we all need to work together as one big team here.
“I know not everyone is on the same page with the pandemic and COVID, but it’s happening and people are dying and people are getting sick and this is not slowing down any.
“This is starting to wear thin on people. We’re approaching a year now having to deal with this and we’ve never seen anything like this in our lifetime.
“We’re definitely being tested here. Something that may not have triggered a person six months or a year ago, those little things are now starting to trigger people.”
The burn factor is something Herridge has to deal with internally at headquarters on CASO Crossing.

“So I respect and understand how the public feels. So, I just ask let’s all try and work together and abide by these restrictions and we’re going to come out of this.”

“I’m seeing it wearing on our officers. It’s a long go for them as well. When you throw that on top of everything else they have to deal with, it’s challenging.”
It’s not just the front-line officers, reminds Herridge.
“It filters through the entire organization. There’s clerical work, there’s prisoner transport work, there’s court work and it all involves the entire organization.
“We try to do a number of things around here to keep the morale up and ensure we’re looking after all of our staff. Communication is key.
“So I respect and understand how the public feels. I just ask, let’s all try and work together and abide by these restrictions and we’re going to come out of this.
“And, we’re going to come out of this better. But, it’s going to take some time. During that time we’re working through this, we’ve all got to be on the same page.”
In addition to the police Q&A on their Facebook page, a complete breakdown of what is deemed essential and what is not can be found on the myFM website at https://www.stthomastoday.ca/2021/01/15/shedding-light-on-the-provinces-stay-at-home-order/.

STAY AT HOME FROM A CITY HALL POINT OF VIEW

The above segment lays out the police playbook on enforcing the stay-at-home orders, but what is the approach at city hall through bylaw enforcement?
We spoke with city manager Wendell Graves on Thursday, the day this came into effect, for an update.
“Since Day 1 of our pandemic experience since last March, our police and bylaw enforcement have been working very closely together so that the roll-out of any enforcement is on the same level. And that’s been working extremely well.

“We have COVID cases in our community but we haven’t had any major flare-ups and that’s a testament to the regard that everyone is having for it.”

“Our approach is to try and do the education piece first and if we do get a complaint, then certainly someone is going to follow up and see what’s happening.
“If we see something blatantly going on, then they will address that. For the most part, we act on bylaw complaints.”
The approach will not be unlike the week-long education campaign undertaken late last year with downtown businesses. That blitz involved a cooperative effort with city police and Southwestern Public Health.
“We found just a great response from the community,” advised Graves. “It reinforces the face our bylaw folks certainly aren’t working independently of law enforcement in our relationship with police.
“We really have had wonderful response from the community, in terms of complying. You always get the odd pebble in our shoe we have to address.
“We have COVID cases in our community but we haven’t had any major flare-ups and that’s a testament to the regard that everyone is having for it.”
Circling back to that education blitz with local businesses, we received a wrap-up analysis following the campaign from St. Thomas Police corporate communications coordinator Tanya Calvert, who praised the efforts of small business owners and their regard for the safety of staff and customers.
But we haven’t heard anything back from the health unit which was dealing with the big box stores and businesses outside the city.
Will city bylaw enforcement deal with possible infractions at those bigger stores allowed to stay open during the orders, at the expense of smaller, local outlets?
“They could be,” advised Graves.
We’ll be avoiding those larger outlets to help support the downtown and smaller businesses around the city but feedback on your experience at the big-box stores will be welcome.

SKATING (SAFELY) THROUGH THE PANDEMIC

Driving along Elm Street past Pinafore Park on a cold, clear winter day, you couldn’t help miss people enjoying that great Canadian past-time, skating outdoors on a frozen pond.
Well seems the hot spot (not literally) this winter is Lake Margaret. Last weekend it was populated with skaters of various ages enjoying all manner of ice activities.
Even though several days earlier a dog and its owner nearly met their fate on that very same spot.
Lake Margaret skating Jan. 10-21 (2)Now, if you’re familiar with the lake, then you’ve seen the posted signs prohibiting swimming, fishing and boating.
The lake is now owned by the city, so we touched bases with Ross Tucker this week to get the official word on gliding across the ice.
“When we re-did our parks and rec bylaw we were silent on the idea of skating on all of our water in the city,” advised Tucker, Director of Parks, Recreation and Property Management,
“There’s no bylaw that says you can or cannot skate on the ice. We do have going up on the recommendation of our insurance company is a sign saying, ‘Danger Thin Ice.’

“How do you say you can’t skate on Lake Margaret, but come to Pinafore? There’s always an inherent risk with everything.”

“The age-old days of saying ‘use at own risk’ is not an acceptable term anymore. We’ve really been working with our insurance company on it.
“Even though we don’t test it, we understand people do test the ice. Somebody’s been checking the ice.
“It’s a fairly shallow body, and no one was on Pinafore on the weekend and it’s quite a bit deeper and hadn’t frozen through and there was more water movement.
“There were a lot of people on Lake Margaret and, in all honesty, it looked like they were having a great time.”
There’s nothing that says Canada like braving the chill and skating around a frozen body of water. Why it’s a Tim Hortons’ moment.
“How do you say you can’t skate on Lake Margaret, but come to Pinafore? There’s always an inherent risk with everything.”
However, don’t savour the arrival of spring and outdoor fun on the water.
“Those activities are in the bylaw,” advised Tucker. “Council has the ability in the bylaw to designate usage.”
You can, added Tucker, use canoes or kayaks on other city water bodies.
“And, the reason people are on Lake Margaret right now,” noted Tucker, “is there’s no snow. It’s not a perfect ice surface but for kids playing and, certainly during this global pandemic, it’s so tough on people. You have to have something to do.”
So, check the ice and skate on.

Related post:

https://ianscityscope.com/2018/06/02/for-steve-wookey-is-this-the-best-way-to-go-fishing-for-votes/

GAME TIME 5 P.M.

After toying with various start times over the past few years, city council has settled on 5 p.m. for its regularly scheduled meetings. A notice of motion will be before council Monday to make the change official.
And reference committee meetings will no longer be stand-alone, explains city clerk Wendell Graves.
“What we’re going to do is envelop our reference committee discussions into council meetings. We will have those broad discussions at the same time versus breaking up into two separate meetings.”
Those reference committee meetings had been held before council gatherings and then recently were moved to afterward.
There is value to those committee meetings and, in the past year, much has come forward from those detailed discussions.
“We want that to still happen,” advises Graves. “It will be the same kind of format when we get to that point in the agenda.”
As has been the case up to now, each reference committee meeting had a defined agenda, quite often involving input from staff and outside sources.
“When we get to that point in the agenda we will identify that this will be a discussion topic.”
The 5 p.m. start time is not necessarily a convenient start time for the public since many people will either be at work or on their way home, meaning you will have to watch the archived live stream on the city hall webpage.
“It’s because we’re trying to envelop all of these sessions together without having disjointed breaks in them,” reiterates Graves.
The onus is now on the city’s IT people to ensure a good live stream of those meetings is always available and archived in a prompt fashion.
Not always the case in recent months.

THE READER’S WRITE

Last week’s item on the city’s pollution control plant raised a stink with a few readers. Carrie Hedderson Smith stresses in her Facebook comment, “the saga continues.”

“I think Justin Lawrence should live in the courthouse area, try and sit outside or go for a walk and see if he can accomplish and enjoy the action without feeling like he has to throw up.
“It may be improved but it is far from resolved. Colder weather may have dampened down the smell a bit, trust us, we’ve called the ministry and so have the neighbours, the saga continues.”

Chris Smith-Heidt has empathy for Carrie.

“Odours are strong in the Memorial Arena area as well.”

The area around the St. Thomas Elevated Park is also not immune, notes Deb Hardy.

“We live nearer to the elevated park on Sunset and rarely smell it in the cooler months, but come summer, pew!”

And, Dave Mathers has a more personal relationship with the plant.

“I cut the grass, was a spare operator and did general clean-up at the sewage plant for two summers over sixty years ago. There were complaints even then about the smells. The good news? You get used to it!! LOL”

Questions and comments may be emailed to City Scope

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And a reminder, I can be heard weekday afternoons as news anchor and reporter on 94.1 myFM in St. Thomas. As always, your comments and input are appreciated.

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From 38 seconds to 90 days, living with unintended consequences


city_scope_logo-cmykThe city likes to refer to it as “unintended consequences,” we prefer a consequential collapse in communication.
We’re referring, of course, to last month’s surprise announcement the city is to proceed with a procurement process to designate new operators for the EarlyON system in St. Thomas-Elgin.
Community Living Elgin (CLE) has been the agency to deliver the EarlyON program since July of 2018.
One of the “unintended consequences” is the realization the city cannot possibly have the new delivery model in place for the Jan. 1, 2021 launch.
This is required to offer a seamless transition from the old model as the CLE agreement with the city expires at the end of this year.
And so the existing agreement will have to be extended into the new year in order to get the new operator(s) up to speed.

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