‘A good public transit system is essential to a healthy community’ – a frustrated St. Thomas passenger


city_scope_logo-cmykIsabelle Nethercott knows a thing or two about the city’s transit system.
She probably knows more about the pitfalls and shortcomings of the bus operation than anyone at city hall. And that includes mayor and council.
For years, Isabelle has relied on the creaky buses to get her to and from work.
And, to put it mildly, she is not impressed with the much-ballyhooed roll-out of Railway City Transit.
Most days she is the only rider on the bus, making social distancing effortless.
She forwarded a copy to this corner of a very lengthy letter addressed to Justin Lawrence, the city’s director of engineering.
It is as comprehensive as many of the big-buck consulting reports that cross the desk of city hall staff.
The director and council would be wise to heed and act upon many of her observations.
In short, any city that penalizes users by downgrading the service to a one-hour headway on almost all of its routes has no right to call itself progressive.

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